

Back then I had a series of email exchanges with Intuit, culminating in the general announcement of their capitulation (below) and my own acknowledgement of their contrite actions. This reminded of the last TurboTax controversy in 2003 which caused me to switch to H&R Block's TaxCut (which I've been happily using ever since).

Network World, Intuit Gets Greedy, Nearly Doubles Price of TurboTax.Kansas City Business Journal, H&R Block Picks a Fight With Intuit's Turbo Tax.
#2015 TURBOTAX RETURN SOFTWARE#

“Imagine their surprise when they get halfway through doing their taxes and there is a roadblock in the program that says you have to upgrade,” added Dworsky.
#2015 TURBOTAX RETURN UPGRADE#
The changes require customers to upgrade to more expensive versions if reporting investment, self-employment, or rental income - costing an extra $30 to $40 - and surprising many long-time Turbo customers. “They feel they’ve used this product for so many years, they’ve trusted it, and now they’re being sandbagged.” Dworsky is a TurboTax customer unhappy after Intuit, the maker of TurboTax, changed the deluxe version of the popular tax preparation software product. They feel deceived,” says consumer advocate Edgar Dworsky. CBS News, TurboTax Customers Angry Over Change In Tax Return Software:Ĭhanges to the popular tax program, TurboTax, has some customers mad.
